FREQUENTLY ASKED QUESTIONS


Q1 Where is Lovebird Lingerie Located?
Q2 Do you have other locations?
Q3 Do I need an appointment for a bra fitting?
Q4 What makes your staff qualified to provide bra fittings?
Q5 The lady that is fitting me for a bra is older/younger or smaller/larger than me; will she still understand my needs?
Q6 What sizes do you carry?
Q7 How are your products sized?
Q8 Are the sizes you have on the sales floor, all you have in stock?
Q9 What are the return Policies?
Q10 Why are some products/bras more expensive?
Q11 How your Loyalty Program works !
Q12 How can I receive information about new arrivals, sales, and promotions?
Q13 What are the washing guides ?

Q Where is Lovebird Lingerie located?

We are located at 143-144 Chadni Chowk Main Road Delhi-06 India

 

Q Do you have other locations?

Unfortunately, we don't have other locations. If you're not local - shop with us online! Other locations coming soon...

 

Q Do I need an appointment for a bra fitting?

We don't require you to make an appointment, but you're welcome to make one if you're pressed for time! Appointments are scheduled for 45 minutes between Monday and Saturday and include one-on-one time with one of our Fit Specialists. Without an appointment, there may be a wait to work with one of our fitters during busier times. If you’d like to schedule an appointment, you can do so by contacing us here.

 

Q What makes your staff qualified to provide bra fittings?

All of the Bra Fit Specialists at Lovebird Lingerie are put through an intense training process, which can take up to three to six months to complete. Once the training has been completed, the trainee will conduct fittings under the supervision of a manager, or a senior staff member, until she is ready to conduct them on her own. Even long after the training process, our staff periodically attend workshops and information sessions hosted by leading specialty bra manufacturers.

 

Q The lady that is fitting me for a bra is older/younger or larger/smaller than me; will she understand my needs?

Yes! We employ women of all ages, and all shapes and sizes. Our Bra Fit Specialists range in age from their early 20’s to mid 50’s and have various body types. Each one of us helps thousands of women per year; therefore, we are exposed to many different situations, and can understand personal needs beyond our own. We always work as a team and ask for the help of other women on staff, if it is needed. No need to worry, we have you covered regardless of age or size!

 

Q What sizes do you carry?

We carry a wide variety of bra sizes in A – N cups, and 28 – 60 band sizes. In lingerie, shape wear and sleepwear, we stock sizes Small – 3XL (select styles up to 10XL). Please see our Speciality in Plus Size  bras , you can check it these sizes are in stock.

 

Q How are your products sized?

We use Indian bra sizing and moreover the size varied a bit from brand to brand! Size things are a little tricky, but we’re always happy to help! Some of our items are sold in letter sizing (Small, Medium, Large etc) and others are sold in numeric dress sizing (32, 34, 36 etc).

While this sizing guide is generally a good place to start, make sure to check the “Size Calculator” tab on header navbar, for more information regarding specific fit. Or, as always, you can contact us at +91 - 011 - 4158-4509 or sanjeevstore@gmail.com to discuss the fit of specific garments. We are always happy to help!

 

Q Are the sizes you have on the sales floor, all you have in stock?

We have a huge stockroom full of sizes. We don't have enough room on the sales floor to display all the sizes and styles we carry. Just like a shoe store, if there is a specific style that you like, our staff can find it in the stockroom for you!

 

Q What are the Return Policies?

Return policies can be found here

 

Q Why are some products/bras more expensive?

Lovebird Lingerie makes every effort to ensure the product range we bring to our customers, offers both quality and affordability. So why should you treat a bra as an investment? Three words… quality, comfort, and fit. Like a good pair of shoes, a good bra is an investment. It should be both comfortable and supportive; after all, you are wearing it all day! The two main reasons that some products are more expensive, are:

  1. - The materials used and construction of the garment, are of a high standard of quality.
  2. - The garment has been manufactured using skilled craftsmanship, and has undergone rigorous quality control testing. These garments are designed in a developed country, and often many components, or the whole piece, is made in developed countries as well. Some luxury brands, such as Prima Donna, can require up to 50 pieces to make one bra!

 

Q How your Loyalty Program works?

Here is the detailed terms and conditions about how our loyalty program works here
And don't forget to carry the loyalty card when visiting our offline store to reedem the loyalty points !

 

Q How can I receive information about new arrivals, sales, and promotions?

Once you purchase with us , we try our best to keep you updated as our team works daily to keep our customers updated , or you can subscribe us by giving your mail id in the button fotter of the website.

 

Q What are the washing guides ?

We strongly recommend handwash your bras and more can be found here

 

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